Services
Your Guide Through the Integration Journey
Onboarding & API Integration Services
We do things differently at Cloud Elements, including how we approach professional services.
We get your integration to production faster, but our goal goes beyond that. ‘Customers First’ is a core value at Cloud Elements.
We’ve built an entire Delivery Team focused on getting your integrations to market faster and guide your entire integration strategy. Our team will support you from start to finish in implementing Cloud Elements, from: in-house resources, onboarding, pre-built UI and even marketing tactics for your new integration catalog.
We provide the tooling so you can quickly build how your employees, customers and partners access and interact with your unique data structure. Our Delivery Team is just here to get you to the finish line faster. We have developed our Onboarding, Specialization Services and Elements Connect pre-built UI packages with just that in mind.
Let’s work together to turn integration into your greatest competitive advantage.
Onboarding
Successful onboarding is the most critical component for you to maximize the return on your Cloud Elements investment. Which is why we use a flat fee model to get you to production faster.
During onboarding, we concentrate on finding the quickest path to value for our customers. The first step after kick-off is a discovery phase: to understand goals, measures of success, and deep dive into the use cases. We then design the best way to optimize our product to achieve the desired solution while assisting you in defining the project schedule. We also arm our customer’s team with the tools and training needed to deliver.
Exclusive Go-to-Market Strategy & Design Sprint:
While you complete your integration using the Cloud Elements Platform, we will work with your product & marketing teams to create a go to market strategy to drive adoption and growth of your APIs. We provide best-in-class examples of how to make your integration strategy a successful addition to your product. This strategy and design sprint is included in your delivery fee because we are only successful in the market if you are too.
| Onboarding Package | |
|---|---|
| One-Time Fee | $10,000 |
| Hands-On Assistance Post Kick-Off | X |
| Onsite Kickoff Training | X |
| Detailed Use Case Review & Validation | X |
| Onsite Design Workshop | X |
| Project Planning & Follow Up Training | X |
| Go-To-Market Support | X |
Integration Specialist Services
Don’t have the internal resources available? Let integration experts build the Element, Hub, Formula, etc. for you. Our team becomes an extension of your own, so together we can actualize your integration strategy. Our integration experts not only have in-depth knowledge on how to best leverage the Cloud Elements platform for different use cases, but also the inner workings and hidden time sucks of the different endpoints you will be using.
We take a ‘train the trainer’ approach, allowing your team to benefit from our expertise and grow your capabilities without us. No one is successful with black box professional services, we are here to guide you in your integration journey.
Elements Connect
Connect Your App to a Self-Service Integration Marketplace.
Elements Connect is designed to deliver integration workflows you have built for non-technical users and customers through an integration marketplace, accelerating adoption while reducing your own customer onboarding.
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- Dramatically decrease your time to market in getting the integrations your customers demand into their hands.
- Deliver a branded, self-service integration portal for your customers and business users, hosted by Cloud Elements.
- Dramatically decrease your time to market in getting the integrations your customers demand into their hands.
- Deliver a branded, self-service integration portal for your customers and business users, hosted by Cloud Elements.
Customers
Inspirato With American Express Goes Mobile With APIs
Inspirato has transformed their mobile app experience, ending the age of the monolithic app and creating one of today’s most innovative rental apps built on APIs. Walking away from the concept of an ESB, they decided to partner with Cloud Elements, which offered no overhead in running the integration platform.
The integration development team kicked off the initiative with a workshop led by Cloud Elements senior product developers. The workshop created user stories that addressed specific pain points and directly aligned with business objectives. The primary objective was to aggregate all the property data into one centralized location. The end deliverable was to expose a new app granting property access to all employees.
“It would not have been possible to create a mobile app without the Cloud Elements API integrations,” shares Adam Bauman, Director of Business Applications.
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"One really specific, and exciting success we’ve seen, is the ease in creating trip proposals for our members. Our teams have access to up-to-date information and are able to share and sync data at the same time. The time is takes to create a trip proposal has been cut in half, at least!"
Vice President of Technology, Inspirato
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“It would have taken 2-3 times as long to get to market without Cloud Elements. We would have had a steep learning curve, and potentially required additional manpower, to accomplish what we did with Cloud Elements.”
CTO, ViaWest
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"I’m proud of the application we built with Cloud Elements, and how well the software flies with the user community."
CTO, Pax8