By automating the submission of closed-won opportunities from a CRM system to SAP, you can streamline the process of completing customer orders and automatically remove manual duplicate data-entry tasks for financial teams. This type of integration empowers your sales team with an up-to-date product catalog controlled by your SAP environment.
The Marketing software landscape has seen incredibly rapid growth with over 7000 B2B MarTech apps available today. Automatically sync your leads from your entire marketing stack into SAP. This allows leads that are captured from a website, webinar delivery platform or other means to automatically flow from your marketing automation to SAP, enabling your sales team to receive newly-qualified leads without delays. At the same time, sales can track which activities have occurred so they can best allocate their time for follow-up activities. Marketing also gains further insights into the success of campaigns by tying leads to opportunities, which allows for deep reporting on campaign ROI.
Email is one of the most common method for engaging with customers, its the one app everyone has. Therefore, ensuring your email platform is tightly-integrated with your SAP environment is crucial. An integrated email platform with SAP enables you to drive greater personalization of customer communications while also creating deeper segments to target the right customers at the right time with the potential of upsell opportunities.
Build out more robust reporting by enhancing them with data from other third-party data sources. Move beyond traditional reports by leveraging all 3rd party data with your SAP data, by automatically exporting the abstraction layer on a defined or event-driven schedule.
Customers expect to deal with organizations and brands as a whole, not isolated systems within those organizations. By integrating customer data across your support network, you can quickly resolve customer issues. By creating an enhanced customer view, agents have visibility in a complete picture of the customer to solve complex issues.
How you bring on new talent can significantly impact a new persons productivity and impact to the organization. By automating on-boarding tasks new hires can get exactly what they need from accessing the right applications to payroll and travel. Off-boarding effectively also ensures key privileges stay with the right people so momentum isn’t lost.