MICROSOFT DYNAMICS INTEGRATION

What You Should Know About Microsoft Dynamics APIs

Microsoft Dynamics ERP & CRM offerings—multiple products under the Dynamics umbrella—have strong market adoption due to several acquisitions, notably Great Plains in 2001 and Navision in 2002. The suite includes cloud-based and on-prem deploy options and a range of APIs from the Dynamics GP SDK to the Dynamics 365 Business Central REST API.

For application developers, integration with Microsoft can open new markets and automate your users’ experience. Dynamics products are typically highly-customized for each customer. Before you begin building an integration, here are a few things you should know:

Why Using Cloud Elements Beats Coding Directly to Microsoft Dynamics APIs

You can spend months learning the Dynamics endpoints’ unique methods, error codes, etc., and creating necessary functionality on top of that, like polling for events. Instead, Cloud Elements removes much of the complexity for you, such as:

• Normalized REST methods—we’ve done the conversion from SOAP/XML for you
• Standardized auth experience for developers—more secure integrations with less work
• 100% API-accessible & one-to-many—for app developers integrating to multiple ERPs
• Eventing and Bulk frameworks out-of-the-box—why reinvent the wheel?
• Discovery APIs & standardized query—write one query, use many times
• Targeted resources—different Elements for Dynamics GP, Dynamics NAV, Dynamics 365 Finance and Operations, and Dynamics 365 CRM

Cloud Elements’ platform lets your teams develop and deploy Microsoft Dynamics integrations faster, bringing new functionality to market sooner and dedicating more resources to your core product. Here’s how other Cloud Elements customers leverage integration to streamline processes for users and surface valuable insights.

See Our API Docs

Order-to-Cash

Seamlessly integrate closed-won opportunity data from CRM or ecommerce orders to streamline fulfillment and avoid duplicate data-entry tasks. Empower sellers with up-to-date product catalog data and drive greater productivity for the accounts receivable team.

Procure-to-Pay

Sync vendor management, requisitions, and bill processing to drive productivity gains for the AP team while also improving financial controls and visibility for the CFO. Cut down swivel-chair data entry, reduce errors, and cut file-based payment initiators.

Lead-to-Customer

Stand out among the competition from awareness to purchase by delivering a cohesive customer experience. Activity integration powers dynamic content customization and triggers action by sellers on new leads from any channel. Cross-channel data aggregation deepens insight for marketers and sellers alike.

Real-Time Business Analytics

Quickly generate robust reporting by aggregating data across dozens of applications and Dynamics modules. Move beyond static, dated reports by automatically exporting the abstraction layer on a defined or event-driven schedule.

Issue-to-Resolution

Customers expect to deal with organizations and brands as a whole, not as isolated groups. Integrate customer data, orders, and support tickets across your entire customer footprint to quickly resolve issues and avoid embarrassing interactions.

Hire-to-Retire

HR pros know that creating a seamless employee experience helps recruit and retain top talent. Automate onboarding tasks for new hires; smooth payroll, benefits, and expense management to remove day-to-day friction for employees; and unify data to better engage a global workforce.

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