Help Desk Ticket Sync

Out of the box
ticket synchronization for
Managed Service Providers

Ticket Sync Formula

Popular Integrations:

Zendesk Logo
ConnectWise Integration
AutoTaskCRM logo
ServiceNow logo
Salesforce service cloud logo-01
Oracle service cloud logo
Help Desk Ticket Sync

Ticket Syncing, Simplified

Seamlessly Integrate With Your Customers’ Help Desk Systems

  • Work with a number of different partners without having to dramatically change existing workflows.
  • Get new customers on-boarded faster and improve their experience.
  • Faster support and resolution of tickets for happier customers.

Out of the Box Integrations

Read, create and update help desk tickets across multiple cloud services such as:

We support popular integration use cases such as:

  • Zendesk to JIRA
  • ConnectWise to Autotask
  • Salesforce Service Cloud to Zendesk
Ticket Sync for MSPs
Formula Builder Workflows

Custom Solutions

Use Formula Builder to build custom workflows. 

  • Connect multiple services in categories such as CRM, Marketing Automation, Cloud Storage or Finance.
  • Formula Builder is the first set of APIs to build workflows that are independent of the endpoint, through RESTful APIs or an open source UI.
  • Enables developers to design integration rules and triggers that are one-to-many, syncing across multiple applications in real-time and reducing data silos.

Zinc Sync Pricing

Tier Zinc
Price Per Month $1295
Access to Platform Services
# of Standard Elements Included 2
Platform Usage Monitoring & Reporting -
User Management -
Resource Builder
Formula Builder -
Formula-as-a-Resource -
Extending an Element -
Element Builder $1295
Elements Connect NA
Bulk Operations NA
Ground2Cloud $995

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